Dynamics 365 Business Central vs. Epicor (Kinetic): What are the key differences?

Dynamics 365 Business Central vs. Epicor

Choosing the right ERP system is a critical decision for any business. However, with so many options available in the market, it can take time to decide which one will serve you best. Microsoft Dynamics 365 Business Central and Epicor are two of the most popular ERP systems. While both are highly capable and robust solutions, they have unique strengths and capabilities that cater to different business requirements. In this blog, we will explore the key differences between Dynamics 365 Business Central and Epicor, from their industry-specific focus to pricing options, helping you decide which ERP system is right for your business.

Overview of Microsoft Dynamics 365 Business Central

Microsoft Dynamics 365 Business Central is a highly regarded cloud-based ERP solution that targets small to medium-sized businesses. Its comprehensive functionalities combine the components of CRM and traditional ERP systems to enable systematic business management. The solution focuses on key groups within a business and offers maximum flexibility and extensibility. It also provides a wide range of extensions to meet unique business needs, making it an excellent choice for companies looking for a highly adaptable and customizable ERP solution.

Overview of Epicor (Kinetic)

Epicor Kinetic is also a cloud-based ERP system designed for mid-sized and large businesses. The software helps automate and streamline core business processes such as accounting, finance, inventory, supply chain, and production management. Epicor Kinetic offers a modern and intuitive user interface, comprehensive functionality, cloud-based deployment, advanced analytics capabilities, mobile functionality, and integration capabilities with third-party software solutions such as Microsoft Office and CRM systems.

Key differences between Dynamics 365 Business Central and Epicor (Kinetic)

Target market

Dynamics 365 Business Central is designed for small to mid-sized businesses, while Epicor targets mid-sized to large organizations.

User interface

Dynamics 365 Business Central has a modern, easy-to-use interface with a familiar look and feel of Microsoft Office products. Epicor has a more complex interface that requires a higher level of technical expertise to navigate.

Industry focus

Epicor is known for its expertise in manufacturing, distribution, and retail industries, while Dynamics 365 Business Central is more of a general-purpose ERP system that can be customized for various industries.


Both Dynamics 365 Business Central and Epicor offer functionalities such as financial management, supply chain management, inventory management, customer relationship management, and project management. However, Epicor provides high-end features and functionalities which are best suited for the manufacturing industry.


Dynamics 365 Business Central is highly customizable, with a vast range of extensions available to meet varied business needs. In contrast, Epicor is relatively less customizable and requires higher technical expertise to make customizations.


Dynamics 365 Business Central is designed to integrate well with other Microsoft products, offers extensive REST APIs, and has user-friendly data migration tools. Epicor provides integration capabilities but may require more technical expertise and customization efforts.


Dynamics 365 Business Central offers a flexible pricing model, with a monthly subscription fee based on the number of users and features required. Alternatively, Epicor provides a more traditional licensing model with a higher upfront cost.

Final thoughts

Ultimately, selecting which system best fits your organization’s goals comes down to careful evaluation based on particular business requirements. Your business deserves an ERP implementation partner with experience and expertise who understands your needs, goals, and system environment.

Related: How to Find the Perfect Dynamics 365 Business Central Consultant

Implement Dynamics 365 Business Central with a certified Microsoft partner.

Leverage the robust features of Dynamics 365 Business Central for end-to-end business management. Receive a one-on-one briefing with our experts to learn how to make the most of this world-class ERP solution.

DemandDynamics is a Microsoft partner that offers on-demand Dynamics 365 services. We are ready to assist you at any time and we bill you only for hours consumed. Connect with one of our industry experts to learn more about Business Central and other offerings.

Need help with a similar project?

Give us a brief of your business challenge, and our representative will reach out to you in no-time to arrange a quick call with our experts.