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Dynamics 365 Field Service – Path to Business efficiency
Maximize business efficiency & exceed customer expectations
Dynamics 365 Field Service
Dynamics 365 Field Service
Dynamics 365 Field Service paired with intelligence is advantageous to businesses as it blends workflow automation, scheduling algorithms and mobility to providing perfect solutions at times of miscommunications or poorly planned routes.
Dynamics 365 Field Services
Dynamics 365 Field Services for organizations
This unified and easy-to use platform keeps the teams in the loop at all times with the added advantage of being free of complexities.
Field Service helps organizations stick to punctuality and deliver information, productivity and customer satisfaction to the maximum.
For organizations to reach long-term goals with Field Service, a trusted implementation partner is a necessity. DemandDynamics is a credible Microsoft gold partner and helps uplift organizations through flexible, scalable and affordable means.
Field Service Capabilities
Field Service Capabilities
Customer Engagement
Personalized and automatically generated surveys provide better insights that help accelerate business performance.
Preparing Employees
Real-time remote support can be provided through inspections and are made possible with mixed reality tools.
Resource Optimization
Minimize drive times and automatically schedule and assign resources based on employee skills, location, required parts and work load.
Predictive Analysis
Automate workflows and troubleshoot issues remotely with predictive analysis, this helps avoid much human intervention.
Remote solutions with Field Services
A complete 360-degree view of customer assets which facilitate in detecting and solving issues remotely to meet expectations precisely.
Digital transformation with Field Services
Digital transformation with Field Services
Work order Management
Easy to create and track work orders from emails, customer portals or directly from the CRM.
Enhanced Experience
Enhances customer experience with stable transparency through configurable web-pages and self-service options.
Automation
Schedules and assigns resources through automation based on key factors like location, workload or required parts.
Asset Management and Billing
Helps record customer equipment and service history very easily. The billing features help generate invoices for products and services.
Inventory Management
Real-time updates of the inventory and order can be tracked directly from field service.
IoT Devices
Remote detection and resolving issues in field service is made possible with IoT devices.