Dynamics NAV support ends—Plan your next move

As of January 10, 2023, Microsoft said goodbye to Mainstream Support for all the versions of Dynamics NAV (remember when it was called Navision?). Unfortunately, Dynamics NAV 2013 and 2013 R2 did not meet the market’s needs and are no longer under the Extended Support program. What does this mean for businesses still sailing on the NAV ship? This blog breaks it down.

Act fast! Dynamics NAV’s support lifecycle is ending.

Microsoft has a lifecycle policy to ensure each NAV version gets a solid decade of support. It consists of two phases:

1. Mainstream support: This is the phase where your NAV system receives new features, security updates, and non-security updates. For many—or most—this phase has ended.
2. Extended support: Once Mainstream Support ends, your NAV system transitions into Extended Support. During this phase, you will only receive security updates, ensuring the system’s safety and integrity.

Here’s the crucial twist: As of January 10, 2023, Microsoft Dynamics NAV 2018 takes the spotlight as the final version to enter Extended Support. Once the Extended Support period ends, no versions of NAV will receive any further updates, whether new features, security updates, or anything else. Basically, the show has ended, and the curtains are drawn.

“But why does this matter?” you may wonder. Let’s take a closer look:

Integration hurdles: Legacy ERP systems such as the aging NAV need help to keep up with the latest technologies and smoothly integrate with third-party solutions. NAV tends to fall short.

Compliance concerns: Auditors may take notice if you are using unsupported software and raise questions about how you handle the associated risks.

Hardware limitations: Outdated ERP systems can strain your hardware infrastructure, potentially leading to performance issues. It’s like trying to lift a heavy weight with inadequate tools; it’s bound to cause some struggles.

Stability risks: The older your ERP system, the higher the chances of unexpected crashes. This could result in costly downtime and hinder your productivity and profitability.

What is going to be your next move?

Current Dynamics NAV users have a few options for ongoing support and migration. Let’s explore them together:

Option 1: Engage a proactive NAV support partner

If your legacy solution requires extensive customization, migration, or an upgrade to a modern ERP solution, mainstream support can be challenging. In such cases, teaming up with a reliable and proactive NAV Support Partner is important. They can help you extend the lifespan of your NAV product and navigate the complexities along the way.

Option 2: Upgrade to Microsoft Dynamics 365 Business Central

One of the best choices for existing NAV users is to upgrade to Microsoft Dynamics 365 Business Central. It is the next generation of Dynamics NAV and provides a cloud-based ERP solution that can bring transformative capabilities to your business.

Advantages of an upgrade to Dynamics 365 Business Central

• Seamless integration: Business Central integrates smoothly with the Microsoft ecosystem and seamlessly fits into your existing technology landscape.
• Cloud-based accessibility: With D365 Business Central, you can access your ERP system anytime and anywhere using a web client. It offers the convenience of storing your essential documents in the cloud, ready for access whenever needed.
• Scalability made easy: Business Central follows a monthly subscription model, allowing you to scale your user licenses quickly. You can add or remove users as needed, adapting to the changing needs of your business. It provides the flexibility to accommodate more people at your business table.
• Functionality for growth: The solution offers extensive functionality that can grow alongside your business with a toolbox filled with versatile tools to meet different challenges.
• Continuous updates: With Microsoft’s Modern Lifecycle Policy, Dynamics 365 BC receives constant service updates and significant product updates every six months. Stay up-to-date with the latest trends and developments in the evolving business landscape.

Upgrade to Business Central and unlock the potential for your business to thrive in the modern era. Take advantage of its seamless integration, cloud-based accessibility, scalability, extensive functionality, and continuous updates. The path to a more efficient and future-ready ERP system starts here.

Receive best-in-class Dynamics 365 Business Central services from DemandDynamics.

DemandDynamics understands that every business is unique, so we take the time to understand your needs, goals, and system environment. As a trusted Microsoft Gold partner, we provide top-notch services to help you achieve your business goals. Our on-demand services feature a pay-as-you-use model for easy budget management; we provide our services, and you only pay for the hours used. Choose us as your Dynamics 365 services partner and experience the difference.

Connect with one of our industry experts to learn more about NAV support, Business Central services, and other offerings.