Microsoft Dynamics 365 is a cloud-based suite of ERP and CRM applications, which helps you drive your business growth and success.
If you are someone on the lookout for implementing business management tools such as ERP or CRM solutions to streamline your organization, you are in the right place. Microsoft Dynamics 365 is a cloud-based suite of ERP and CRM applications, which helps you drive your business growth and success by bringing all of your business requirements together in the cloud.
Microsoft is a giant in the industry, commands a significant portion of the business software market, and it is predicted as the future of enterprise software. Microsoft’s Dynamics 365 suite of solutions has been around for 25 years and proves to be a promising digital transformation platform for organizations worldwide.
Let us delve deeper to understand how Dynamics 365 can help you drive business growth.
Table of Contents
Significant Capabilities of Microsoft Dynamics 365 That Helps You Improve Your Business
- Flexibility and Customization
The Dynamics 365 licensing model allows you to select what you need and build a tailored solution that best fits your business requirements. The Dynamics 365 solutions are packed with Microsoft-approved extensions and plugins to help you customize your solution and give the flexibility of access too. Also, the Dynamics 365 solution can work online or offline anytime, anywhere on any device.
- Security and Compliance
The Dynamics 365 platform’s security model ensures the integrity and privacy of your data. With Microsoft Dynamics, you never lose your data is safe and backed up in Microsoft’s secure cloud, with you having complete control over the data that users have access to.
- Native Intelligence and Real-Time Insights
Microsoft Dynamics 365 comes with Microsoft’s AI-powered business intelligence tool Power BI – a built-in feature that offers limitless reporting and analytical capabilities. The dashboards are natively integrated with the Dynamics 365 solutions, provide insights within one interface, and allow you to analyze data to give actionable feedback and predictions.
- Easy Access and No Data Silos
Dynamics 365’s cloud-based functionality creates a central database that users from anywhere can access. This centralized system supports you in breaking down data silos and allows you to share information seamlessly. This enables you to have a complete picture of your organization, and its workflows will help users work more productively.
- Automation and Productivity
Recently, Microsoft Dynamics 365 has focused more on Artificial Intelligence. With the in-built automation functions, the solution can help take care of the repetitive tasks that take more time and effort of your employees and save more time to focus on critical tasks. Dynamics 365 is packed with excellent business tools to increase the efficiency of you and your staff. This does not only automate a repetitive task and save time but also enables you in the right direction to carry on significant actions.
- Unified and User-Friendly Interface
Dynamics 365 offers a unified, user-friendly interface that provides your team. The familiar interface helps boost user adoption and makes it easier for users to customize their solution to create new apps with programs like Microsoft Flow. Dynamics 365 solution allows you to create documents and track emails from within its interface.
- Improved Marketing and Higher Sales
Dynamics 365 has excellent capabilities that support marketing and sales teams. Dynamics help you improved marketing and sales with a smart communication system that ensures different departments work smarter by using real-time information to make quick, informed decisions. Dynamics 365 solutions comes with tools that allow you to streamline the sales process by removing redundant steps and faulty procedures to meet customer requirements efficiently.
- Personalized communication and Customer satisfaction
Dynamics 365 tools help you improve customer relations management with personalized communication. With the solution, the entire customer data can easily be accessed and managed, enabling you to track leads with real-time data easily. The Dynamics 365 system comes with features that will allow you to design personalized contact messages and provide an intelligent feedback system to make intuitive modifications to customer satisfaction.
- Relationship assistant and LinkedIn Sales Navigator
Microsoft Dynamics 365 possesses a relationship assistant that helps in monitoring your day-to-day activities. This assistant enables you to generate action cards that are showcased through the application to provide smart achievable ideas. Microsoft Dynamics 365 integrates well with the LinkedIn Sales Navigator to assist your team in social media handles by connecting with your targeted audience and increase the rate of personalized engagement.
- Report Wizard and Comprehensive Reporting
Dynamics 365 has the ‘Report Wizard,’ which is within the Customer Engagement apps. This will enable you to develop reports without any stress and generate custom reports within the Power BI to analyze, predict, and examine the data.
- Dynamics 365 and Office 365
All the Dynamics 365 solutions work perfectly fine with the Office 365 tools, including Skype, SharePoint, Yammer, Outlook, Teams, and OneDrive. This gives a much better and uninterrupted experience for all users and enables your teams to be more productive and provide effective results.
What makes Dynamics 365 more efficient and capable for every business?
Through flexible, reliable, compatible, and easily integrated future-proof program applications and features, Dynamics 365 is at the epicenter of business development, planning, and growth. If you would like to know more about how and why Dynamics 365 can help your business, check out our previous blog, ‘Why and How to Choose Microsoft Business Applications to Solve Your Business Challenges?‘.
If you want to explore which Dynamics 365 solution would best fit your business processes and goals, reach out to us. We are a team of Microsoft Dynamics 365 experts who helped various businesses across industries leverage Dynamics’ capabilities to transform their business.
As a Microsoft Gold partner with extensive experience and skills, we can help you identify, analyze, and develop a Dynamics 365 implementation strategy that is best for you.