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In other words, D365 breaks down the silos between your ERP and CRM to drive your digital transformation and expand your business horizon by converting data into intelligence.
Dynamics 365 Solutions
Dynamics 365 SolutionsMicrosoft Dynamics 365 consists of multiple applications that work together to provide an all-in-one solution.
Dynamics 365 Business Central
Accounting for allTrack and manage your finances and inventory with this cloud-based software as a service (SaaS) accounting and Enterprise Resource Planning (ERP) system.
Dynamics 365 Sales
Customer relationship Track and manage your sales processes and customers with Microsoft's award-winning customer relationship management software.
Dynamics 365 Customer Service
Support and ticket Earn customer loyalty and empower agents with a single, unified experience that delivers end-to-end customer services across every channel.
Dynamics 365 Finance & Operations
Enterprise resource planningOptimize your financials and operations to drive growth and make real-time, data-driven decisions at global scale with this intelligent, modern enterprise business application.
Dynamics 365 Project Operations
Manage and automate your projectsRun and automate your project-based business more productively with this enterprise-grade project management application.
Dynamics 365 Field Services
Field resource managementIncrease customer satisfaction with intelligent scheduling, native mobile support, and remote asset monitoring to help you get the job done right the first time.
Dynamics 365 Marketing
Marketing automation and insightsImprove marketing ROI with embedded intelligence and analytics that track marketing performance.
Dynamics 365 Commerce
Omni-channel managementPersonalize customer engagement and increase employee productivity by creating an exceptional, insightful shopping experience that unifies digital, in-store, and back office operations.
Dynamics 365 Human Resources
People ManagementDrive success by providing exceptional experiences, from attracting the right people with native LinkedIn tools to employee onboarding, engagement, and growth.
Frequently Asked Questions:
What is Dynamics 365?
Dynamics 365 is a cloud-based business management solution from Microsoft offering the best of ERP and CRM solutions for business of all-sizes.
Which industries benefit the most from Dynamics 365?
Dynamics 365 suit best for any company that require a CRM software. Manufacturing, Hi-Tech, Healthcare, E-commerce to name a few.
How much does Dynamics 365 cost?
It varies depending on the licenses, functionalities your business opt for and number of users in the team for access. To simply put, there are two editions available for your business to choose from. (Enterprise Edition/Business Edition)
What solutions does Microsoft Dynamics 365 offer?
Microsoft Dynamics 365 Customer Engagement offers an integrated suite of business applications such as,
· Dynamics 365 Business Central
· Dynamics 365 Sales
· Dynamics 365 Marketing
· Dynamics 365 Human Resources
· Dynamics 365 Project Operations
· Dynamics 365 Finance & Operations (AX)
· Dynamics 365 Customer Service
· Dynamics 365 Field Service
· Dynamics 365 Commerce
What is the best CRM for my business?
While there are little over 1,000 CRM solutions in the market today, Dynamics 365 stands as a viable CRM solution for business of all sizes. It offers a strong native integration support for organizations using Office 365. While other leading CRM providers are cloud-based, Dynamics 365 offers cloud, on-premise, or in a hybrid environment.