Microsoft Dynamics 365 has emerged as an industry leader in the CRM and ERP platforms as it offers scalable systems that grow with businesses of all sizes. According to Forrester’s September 2020 Global State Of CRM Survey, 44% of CRM deployments struggle with poor user adoption as workflows and experiences must be customized in order to add value to each front-office worker.
While its comprehensive suite of applications has helped companies worldwide accelerate their productivity. However, a Microsoft Dynamics 365 implementation process is prone to challenges. We have listed down a few for you to keep in mind so that your business can avoid them.
Choosing the right partner
Implementing a new CRM or ERP system is not a simple process. It is critical for the organizations to have expert professionals to analyze business’ requirements, and ensure a smooth implementation execution. Be sure to select and evaluate the right partner who can fully understand the problem that your business is facing. Microsoft Dynamics 365 provides different productivity tools to deploy, and good implementation partners can help you leverage it to its fullest potential.
Data Migration
When you migrate to a new solution, you have to carry over some legacy data and business-essential information from your old CRM or ERP system. Data migration by itself will take 25-35% of your overall implementation time, and the process gets more complex as the size of data increases. Dynamics 365 efficiently integrates business processes, but results can be unyielding if the data migration is faulty. A disrupted data migration leads to an unsuccessful implementation. Therefore, it is best to check the data compatibility between the systems with a small sample before implementation.
Customization choices
Dynamics 365 offers several customization options, and it is important to pick the specific ones that suit your complex business needs. Planning well and circling out the customizations to make in the early stages can save you a lot of time and money. You will also be able to streamline processes and carry out a profitable, well-executed implementation.
User adoption
Organizations should meticulously train their teams to use the solution beforehand. Switching to a new ERP system from a traditional one is bound to disrupt the organization. Proper guidance and support are necessary to nurture user adoption and ensure that the teams know all the benefits of using Dynamics 365.
Microsoft Dynamics comes with several benefits, such as easy integration with familiar Microsoft products, and makes the learning process easy for new users. In addition, employees who know the capabilities of the ERP platform will be able to leverage it well.
A one-time implementation
Before an upgradation process, integrated applications, processes, people, ROI, and business continuity are crucial elements to keep in mind. Overlooking the possible changes in these areas could lead to disorganization. Furthermore, implementing the application in one go will lead to disruptions as there are numerous interconnected functions within the process.
DemandDynamics – A way to budget-friendly implementation
Choosing the right Microsoft partner makes a Dynamics 365 implementation process steadfast, successful, and steady. DemandDynamics is a trusted Microsoft Gold certified partner that has worked with several companies across various business sectors for ERP implementation and migrations. Its On-Demand Services are sought after by clients for their ability to meet technical and financial goals.
Achieve a successful Microsoft Dynamics 365 Implementation with DemandDynamics. Contact us now!…
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